Shipping Policy
My Store aims to process and ship orders efficiently. This Shipping Policy explains our general order processing and delivery procedures.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Orders may require additional processing time during holidays, promotional periods, high-volume periods, or due to circumstances beyond our reasonable control.
Business days generally exclude weekends and applicable public holidays.
Shipping Time
After an order has been shipped, estimated delivery time may vary depending on the destination, shipping method, carrier, weather, and other factors.
Estimated delivery dates are provided for convenience and are not guaranteed unless expressly stated otherwise at checkout.
Customers will receive available tracking information when applicable.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you discover an incorrect address after placing an order, please contact us as soon as possible at Support@Evaerilora.shop. We will attempt to assist with an address correction before shipment, but changes cannot be guaranteed after an order has been processed or shipped.
Delayed or Lost Packages
Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our control.
If tracking information indicates a significant delay or the package appears to be lost, please contact us so that we can review the available information and assist where possible.
Incorrect or Damaged Deliveries
If your package arrives damaged or you receive an incorrect item, please contact us promptly and provide your order number and supporting photographs when requested.
We will review the issue and work with you toward an appropriate resolution.
Shipping Restrictions
Some products or destinations may have shipping restrictions. If an order cannot be shipped to the address provided, we will contact the customer regarding the available options.
For shipping questions, please contact:
Support@Evaerilora.shop
+1 646-541-3573